Dr. Lindower was very kind and efficient without making me feel rushed. The other two people working here who helped during my appointment - I forget their names! - were also very nice. You could tell they do the same sequence with most of their patients, but I felt cared for and not just another paying customer. They answered my questions along the way and were very descriptive about what a certain test or a certain liquid was for.
TotalVision has an excellent selection of high end eye wear which is an important criteria for me. The optician is also amazing. She was so honest with what looked good on me and what did not I felt amazingly confident with my purchase.
Don't feel tied to the local eye guy. If you have to travel, do it - TotalVision is worth it!
I can't recommend Dr Lindower and his staff enough. What an exceptional customer service experience!
I've been looking for a new eye doctor for some time. I was immediately treated with respect. It was clear everyone there cares about you as a customer and patient. They explained everything very clearly and patiently answered every question. Dr Lindower was amazing. He is extremely caring and I felt confident with all his answers. It was important to him to know why I chose him.
I found Dr. Lindower through my vision provider's website and was pleased to find the reviews were positive. I needed to have an eye exam on short notice in order for another purpose and the office staff was great about getting me in quickly.
Everyone was friendly and the experience was exceptional. They sent an email ahead of time to fill out the forms online ahead of my visit, so I could fill them out on my own time and not wait around and do it in the office.
When I arrived, I was taken directly in. The tests were all explained and any questions were handled with friendly, knowledgeable answers. The doctor was even able to diagnose a non-serious concern I had been noticing for years. Martin also postponed the drops that dilate your pupils, as he was concerned with the bright conditions of the snow storm.
This a great place for eye care; Dr. Lindower and his staff are always very knowledgeable, friendly and ready to help. Our visits are very structured, informational and we always leave knowing we had the best care.
My husband was extremely satisfied with his first visit to Total Vision Eye Center of Glastonbury. Went for a routine eye exam and the fitting of Contact lenses and left feeling like he got a new set of eyes! Great Customer Service and was blown away by the care and professionalism of the OD. Minimal waiting time and no pushy Opticians! He will be a long term patient and I plan to as well! 🙂
Back again for my annual visit. Dr. Lindower and his staff were friendly and wonderful as always. I can ask any and many questions and he never seems to be bothered even though he's busy. He takes time and makes sure I understand. Now they offer online patient portal which is convenient and less paperwork to fill out at each visit. I love this place and tell everyone to visit here 🙂
Great staff (and patient care)! Front office is very good about following up --- if they put you on a list for an opening and one occurs, they actually call you to fit you in!! Not lost in the shuffle. Friendly office atmosphere. Dr. Lindower has great "bed-side manner". He truly enjoys experience and has great knowledge in his field. Been a satisfied patient at this office for years!
I have been seeing (no pun intended!) Dr, Lindower for many years and always enjoy my office visits. His friendly manner and beautiful photos that he has taken over the years that are on his computer while I wait, are bonuses! I highly recommend him and the rest of his staff at TotalVision Eyecare Center of Glastonbury.
The staff is courteous and professional, the office and examination rooms are impeccably clean, Dr. Lindower is thorough in his examinations and places patient care above all else. Fantastic selection of frames.
I've been unhappy with my former optometrist for a while, and decided to look around for a new one! I found Dr. Lindower from a quick google search "best eye doctors in CT" lol and with his great reviews I went for it. My first appointment I was blown away, the staff at the front desk were so hospitable and made me feel welcomed. And the women who assisted me before i seen Dr. Lindower was AWESOME! She was so thorough, and walked me through every step, I've never been to a eye doctor who was so committed to providing the best care for their patients. When I was seen, I went over my concerns with my current contact prescription and he understood exactly what was going on and recommended me try some new lens and I couldn't be happier. I recommend everyone go to Dr. Lindower 🙂
I have been a patient of Dr. Lindower for years and my entire family of 5 goes to Totalvision. My daughter moved to Boston 4 years ago and still comes back to Glastonbury to see Dr. Lindower! I am very hard to fit for contacts since I need vision correction for reading, mid-level (computer), and distance plus I have astigmatism. Dr. Lindower is very patient with trying out many different contact lens options to see which ones work best for me. The office staff is terrific and really does call when you ask to be put on a waiting list for an opening for an appointment.
As far as eye doctors go, Dr. Lindower is knowledgable, personable, and respectful. Realizing that I didn't really know what I'm talking about when it comes to eye care, he was not condesceding at all. He was patient and explained his answers to all of my questions.
He was thorough, and when we discovered that my condition needed another expert, he was able to provide a recommendation. He was also great with my step-daughter: kind, took her concerns seriously, but didn't allow room for dramatizing her sight so as to get those most-wanted, and seemingly cool, glasses.
His staff was awesome to deal with in terms of insurance. I highly recommend Totalvision for eyecare needs.
Very friendly and efficient office. Everyone is always very courteous. They seem to offer the latest technology and I felt that I was well taken care of by Dr. Lindower. Also a good selection of glasses. Sonya is always very patient with me as I take forever to choose a pair of glasses.
I knew I was going to drop some change pretty hard when I needed new contacts. One of the things I appreciated most about TotalVision was that the group here is very transparent about costs from the minute you get in. In fact, there are 5 different tiers of contact pricing, so that helped me figure out what would fit me best. In addition, they let me try a certain type of contacts for 4 days and come back in to determine if it was a good fit and feel for me. That little gesture really helped solidify my confidence and eased the pain of the cost.
Dr. Lindower and his staff are great! They help you with any questions you have, they are very attentive and polite. Dr. Lindower is very personable and explains what he's doing and what he's looking for. I would highly recommend TotalVision Eyecare of Glastonbury to anyone looking for a great eye care professional.
Dr. Lindower and his staff are always professional and informative. As they perform each test, they explain what they're looking for and why (which is something new to me). Dr. Lindower always listens to any problems you're having and provides solutions. There's also a great selection of frames and the ladies at the front desk are always helpful and nice. I highly recommend Totalvision Eyecare to everyone - I have family that drives over 45 minutes to see Dr. Lindower because the experience is exceptional.
Dr. Lindower is fantastic. Friendly and personal staff, they take the time to explain everything. Dr. Lindower is super and the best optometrist I've ever had.
Dr. Lindower and his staff really impressed me with their skill, patience and attention to detail! I am a new patient and found them thanks to an insurance change. After dealing with a "big box store" eye center, this was a most welcomed change for the better! Their service was first class!
Great experience during my daughter's exam. On time, professional, and informative. I had been with another practice for over 30 years, and they were getting worse as each year went by. Totalvision is exactly what I expect from a vision care professional.
Excellent place. Great service. Sonya helped me pick out my glasses and I get SO MANY COMPLIMENTS on them. A style that I normally would not have chosen. They compliment my face perfectly. I recommend them highly!
I was a first time patient and I could not be any happier. The staff and the doctor are friendly, supportive, caring, and helpful. Definitely will be a returning customer for years to come!
Amazing care! I met Dr. Lindower a week before my wedding and my eyes were swollen from allergies. He was so gentle. He took me in without an appointment and helped me to open my eyes so I could see my soon-to-be husband. That was in 2001, and he's been our family eye Doctor ever since!